Keep the lesson functional. Do not turn can/could into a modal-verb lecture. Target whole chunks and protect the final negotiation task.
1 · Quick Retrieval ⚡
0–5 min
Lesson 7 memory check. Say the answer before you click.
Where is the file?
It’s in the folder.
Is there a pen?
Yes, there is.
Two chairs in the room.
There are two chairs.
The phone + laptop.
The phone is next to the laptop.
Teacher note
Maximum 5 minutes. Correct only what blocks communication. If documents is reappears, recast once: documents are.
2 · The Client Calls ☎️
5–10 min
Situation
Hi, this is Julia Carter.
I need to schedule a meeting.
Of course.
Are you available on Thursday?
What does the client need?
Are you available on Thursday?
available = free / able to meet at that time
3 · Live Listening — Setting a Meeting 🎧
10–20 min + extra
Listen first. Read later. Use the same audio several times, but listen for a different purpose each time.
Listening — Setting a Meeting
Play = original audio · Slow = 0.85×
1st listen — Big picture
What day do they choose?
2nd listen — Catch the final time
What time do they finally choose?
3rd listen — Which EXACT phrases do you hear?
Some are from the audio. Some are very similar — but wrong. Listen to the exact words.
4th listen — Who says it? 👥
Choose Client or Receptionist.
“I need to schedule a meeting…”
“Are you available on Thursday?”
“Can we meet at three?”
“Could we meet at four instead?”
5th listen — Exact words 🔬
The options are intentionally similar.
I need to schedule a ___.
Are you available on ___?
Can we meet at ___?
Could we meet at four ___?
See you ___.
6th listen — Put the conversation in order 🔢
Click the lines in the order you hear them. The lines start shuffled.
Your order:—
Pronunciation Lab — Listen → Shadow → Say 🔊
These buttons use real clips from the dialogue, not browser TTS. Use Normal first. Slow only if needed.
Are you available on Thursday?
Can we meet at three?
Could we meet at four instead?
That works for me.
Thursday at four. See you then.
Thank you. See you then.
3-step shadowing:
1. Listen only.
2. Play again and speak with the audio.
3. Stop the audio and say the complete phrase from memory.
Final Listening Memory Challenge 🧠
Listen to the complete dialogue one last time. Then pause the audio and answer without looking at the script:
What does Julia need?
She needs to schedule a meeting.
Why can’t they meet at 3?
Three doesn’t work.
What do they finally agree on?
Thursday at four.
Teacher script — reference only
RECEPTIONIST: Good afternoon. Anderson Legal Office.
CLIENT: Hi. This is Julia Carter. I need to schedule a meeting with Ms. Brown.
RECEPTIONIST: Of course. Are you available on Thursday?
CLIENT: Yes, I am. Can we meet at three?
RECEPTIONIST: I’m sorry, three doesn’t work. Could we meet at four instead?
CLIENT: Yes. That works for me.
RECEPTIONIST: Great. Thursday at four. See you then.
CLIENT: Thank you. See you then.
Suggested sequence: gist → final time → exact phrases → speaker → exact words → order → shadowing. If class time is short, use the Pronunciation Lab and ordering as extra/homework rather than rushing the later speaking tasks.
4 · Notice the Chunks 🔎
18–25 min
Ask about availability
Are you available on Thursday?Can we meet at 3?Could we meet at 4 instead?
Could we…? is a polite way to suggest another option.
Answer
Yes, I am.I’m not available then.That works for me.See you then.
Hide & retrieve
Ask if Thursday is possible.
Are you available on Thursday?
Suggest 3:00.
Can we meet at three?
Change to 4:00 politely.
Could we meet at four instead?
Teacher note
Study briefly, hide, then retrieve. Avoid explaining can vs could beyond the functional contrast shown here.
5 · Calendar Sprint 📅
25–32 min
Goal: read a schedule and answer quickly.
Time
Tue
Wed
Thu
Fri
2:00
BUSY
FREE
FREE
BUSY
3:00
FREE
BUSY
BUSY
FREE
4:00
FREE
FREE
FREE
BUSY
Answer
Click “New question”.
18 possible questions
Useful answers
Yes, I am.No, I’m not.I’m available at 4.That works for me.
6 · Best Reply 💬
32–38 min
Choose the natural reply
Can we meet at four?
Are you available at three?
Repair the conversation
Can we meet at 3?
I’m not available then.
________________________?
Yes. That works for me.
Could we meet at four instead?
7 · Calendar Gap — Find a Time 🔐
38–46 min
Emanuele’s calendar
Time
Wed
Thu
Fri
2:00
BUSY
FREE
FREE
3:00
FREE
BUSY
FREE
4:00
BUSY
FREE
BUSY
Do not show the teacher your answer first. Ask questions.
Your mission
Find ONE time when both people are available.
Are you available on…?Can we meet at…?Could we meet at… instead?
Questions asked 0
Teacher-only calendar
Wednesday: 2 FREE · 3 BUSY · 4 FREE
Thursday: 2 BUSY · 3 FREE · 4 FREE
Friday: 2 FREE · 3 FREE · 4 BUSY
Possible matches: Thursday 4:00, Friday 2:00, Friday 3:00.
Answer only the question she asks. Do not volunteer the schedule.
8 · Phone Challenge ☎️
46–53 min
Call 1 · Client
You need a meeting this week.
You are free Thursday at 3 or 4.
Call the office and schedule the meeting.
Call 2 · Reschedule
You already have a meeting at 3.
Now you are busy at 3.
Ask to change the meeting to 4.
Phone survival language
Hi, this is Emanuele.I need to schedule a meeting.Can you repeat that, please?Could we meet at four instead?Thank you. See you then.
Teacher note
Let her complete the first call with minimal interruption. Delayed feedback after the call. On Call 2, change one piece of information unexpectedly to create genuine negotiation.
9 · Main Task — Make It Work 🤝
53–60+ min
Scenario: You are helping schedule a client meeting. You and the client have different schedules. Find a day and time that works.
Attempt 1
Start the conversation yourself.
Are you available…?Can we meet…?I’m not available then.Could we meet… instead?That works for me.See you then.
Successful meeting? 0
45-second finish
0:45
Finish by confirming:
“Great. Thursday at four. See you then.”
ROOM CHANGED → SCHEDULE CHANGED!
Your client calls again. The original time is no longer possible.
The client is NOT available at the original time. Move the meeting one hour later.
Teacher note
Attempt 1: do not interrupt. Note 2–3 language points only. Give delayed feedback. Attempt 2: click “Schedule Changed” and see whether she can reuse the chunks with less support.
10 · Exit — 5 Quick Prompts ✅
60–63 min
Click “Next prompt”.
Today’s core language
Are you available…?Can we meet…?Could we meet… instead?That works for me.See you then.
Exit score 0 / 5
Teacher note
Do not reteach. Use the exit only to see what she can retrieve independently. Anything unstable becomes a 3-minute retrieval at the beginning of the next lesson.